Need to get in touch? Contact us via email and we will get back to you.
What is the Blacklight Slide™?
Blacklight Slide™ is an incredible experience unlike any other. This night event, focused on UV Neon Glowing fun, brings you and your loved ones together for the best night of your lives! At the Blacklight Slide™, you get the chance to go down slides filled with Neon Glow-in-the-Dark water, assuring you and your friends that you will Get Glowed™! At this insanely fun event is a celebration with the best music from a live DJ.You’ll get to dance, play, and have the time of your life. When the Blacklight Slide™ is over and you’re glowing with excitement, we know for a fact that you’ll be counting down the days until the next one.
Can a friend pick up my packet?
Sure thing! Make sure your waiver was signed, then just give the designated picker-upper a copy of your registration receipt (the one with the scancode). Easy Peasy.
Also! If you’re in a Packet Pickup Group, anyone on the team can pick up all or some of the members packets. You can create or join a Packet Pickup Group by selecting the option during registration OR you can always create, join, or add members after registration. See the FAQ above.
*If you are unable to attend Packet Pickup on the day right before the event, it will be reserved for you on Event Day for a fee. There is a $5.00 fee per packet, per paid participant on Event Day, cash only. To avoid paying this fee, please attend Packet Pickup in person the day prior, or send a friend with a copy of your race barcode.
Can I transfer my entry to another event?
Registrations may be transferred to another event in the same series and tour year. Event transfers must be done online within at least 2 days of the event. See the FAQ regarding viewing and editing your registration above.
Do I need a tubes to slide?
You sure do! We require sliders have an inner tube (max size 36 inches) to ride down the slide due to safety reasons. But it’s for fun, too! With an inner tube, you travel down the slide faster, and everyone knows that fast = fun!
Tubes must be solo-rider. You are welcome to bring your own from home or purchase one at the event from the Blacklight Slide™ Store.
What should I wear?
Most participants will be wearing swimwear, but it’s not required! Any attire with the exception of jeans or items with rivets is welcome. Also, wearing shoes is in your best interest. We recommend water shoes or sandals that strap on. Shoes with the ability to puncture the slide, such as heels and cleats, are strictly prohibited.
And keep it classy — children will be present, and we are a family-friendly event. Please keep in mind that there is a chance the Glow Water will stain when choosing your outfit! Please keep in mind that there is not a place to change aside from your car.
I purchased an Express Registration but have not gotten a confirmation email yet.
If you purchased an Express Registration, you still need to finish up in order to receive your confirmation email. You should have received an email reminding you to complete the registration, so just simply follow the instructions and you should receive your confirmation email lickity-split!
How can I view/edit my registration information, team, packet pickup group, or purchase additional goodies?
You can do all the above directly from your user account by first following the two simple steps below:
- Go to your confirmation email & click “My Events” near the bottom
- Log-in to Active.com, and find your event
From there, you will see the options to:
- View & Edit Registration
- Purchase additional merchandise
- Transfer to another event
- Manage family and friends packet pickup
- Create/join a team or manage your team
There may be additional options available depending upon selections made during the registration process such as inviting pre-paid team members or signing your waiver.
What is included with my registration fee?
- Admission to Blacklight Slide™
- Commemorative towel
- Blacklight Slide ™ tattoo
- Admission to the Blacklight Slide™ Celebration
Registrations do NOT include an inner tube, but they are required. You may bring your own from home (max 36”, solo-rider) or purchase one at the event. This also does not include any purchased merchandise. This can be picked up at the race. Just jump ahead to the preorder line at our Blacklight Slide™ store and pick up your gear!
Can I transfer my entry to another person?
We’ll sure miss seeing your glowing face, but of course you can! Simply fill out the Blacklight Slide Transfer Form and have the new runner bring it to the event along with your original confirmation email.
Is this family friendly? What are the requirements?
Sliders must be at least 5 years of age and 42” tall. There are no weight limitations (please see Slide Accessibility below). Minors will need to have a waiver signed for them by a parent or legal guardian though! Keep in mind that lap-riding is not allowed under any circumstance.
All sliders must be able to personally walk up the single-file 40-foot-tall stairs on the slide. The slide is unfortunately not accessible to people in wheelchairs, strollers, on crutches, people with casts due to injury, or people with inner tubes too large for the width of the slide (max size 36 inches).
What is your refund policy?
All entry fees are non-refundable. Therefore, please triple-check your calendar prior to signing up!
If you absolutely cannot attend anymore, you can transfer your entry to a friend anytime prior to the start of the race (see our FAQ on how to do so). If you don’t have anyone to transfer to, at least come to Packet Pickup to snatch your swag and say hello. We’d love to meet you!
What is your weather policy?
Adverse weather: As stated in the waiver there are no refunds due to adverse weather. In the event that weather or other unforeseeable conditions are deemed by the event organizers and/or City Officials to be potentially hazardous to participants, glowin’teers and staff, the organizers reserve the right to postpone the start time or cancel the event outright. Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place.
There will be no refunds or deferrals for weather cancellation.
What else should I bring?
In addition to a fun attitude, big smile and high fives, we suggest bringing a waterproof pouch if you plan on using your phone or camera (or you can purchase one at the Blacklight Slide™ Store) a towel, and perhaps a change of clothes and shoes. We recommend bringing some swim goggles or glasses to cover your eyes if you are concerned with powder getting in–especially if you wear contacts! Also consider purchasing one of our super neat Blacklight Slide™ drawstring backpacks to tote your items in style! At most events, we will not have storage facilities on site, please plan to bring only what you can carry with into the event.
If you are joining us in one of the cities listed below, you can reserve your storage space now with Gametime Mobile Storage. Simply follow the link for your city: